FAQ

FREQUENTLY ASKED QUESTIONS

What is a Porto Running Tour?

Is it necessary to make a reservation?

How do I book?

How much does it cost?

How do I pay?

Where are the meeting points?

Can we start the tour elsewhere?

How can I identify the guide?

What are the schedules?

How long does the tours last?

Will we stop on the tour?

How challenging are the runs?

How many runners will join the tour?

Are there bathrooms along the route?

Will somebody be able to carry my belongings during the run?

What happens in case of rain or bad weather?

Will there be refunds in case of cancelation?

What is a Porto Running Tour?
A Porto Running Tour is an alternative sightseeing tour. If you are a runner and you‘re visiting Porto, share your love of running with us as we share our city with you. At Porto On The Run we organize alternative running tours through the city, covering the major sights, accompanied by an experienced runner that will inform you about all highlights.

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Is it necessary to make a reservation?

Yes. No tours will run without a previsious reservation.

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How do I book?

You can book online using our booking form. If you prefer you can email or phone us.

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How much does it cost?
It depends if you book just for yourself or for a group. Please check our price table.

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How do I pay?
Payments can be made online using PayPal. After the payment you will get a confirmation email along with all the details of the running tour you selected.

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Where are the meeting points?
It always stars by a Metro station, depending on the tour you selected.

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Can we start the tour elsewhere?
It can be arranged, but you have to contact us in advance by email or phone. If your hotel is situated within or nearby the tour-route it will have no additional costs. In other cases, for hotels situated inside the city limits, the pickup will imply an additional 10€ cost.

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How can I identify the guide?
During the tours all guides wear a Porto-on-the-run T-shirt.

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What are the schedules?
We provide daily tours, from Monday to Sunday. The morning tours start at 9:30am or 11:00am, and the afternoon tours start at 3:00pm or 5:30pm.
For personalized schedules don’t hesitate to contact us by email or phone.

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How long does the tours last?
It depends on the tour and on the pace of the group. Please check the TOURS label for detailed information. For personalized tours don’t hesitate to contact us by email or phone.

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Will we stop on the tour?
We usually don’t stop unless for quick photos snapshots (that will be emailed to you afterword), but we leave that decision to the runner.

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How challenging are the runs?
The pace is slow, but we can convert it in a power-walk instead of a run, if you prefer; we just have to shorten the route. Check the different difficulty levels, regarding the altitude, for each tour.

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How many runners will join the tour?
The tours are personalized, so it will just be you and your friends.

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Are there bathrooms along the route?
There are public bathrooms along all the tours.

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Will somebody be able to carry my belongings during the run?
All of our guides carry a backpack and are happy to carry small items such as wallets and travel cards. However, guides are unable to carry larger items so you should come prepared for this – bringing your own backpack if necessary. Our guides cannot be held responsible for any damage to your belongings.

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What happens in case of rain or bad weather?
The tours always take place no matter it rains or shines. As runners we run through all types of weather and accept sun and rain as natural elements. Only under very severe weather conditions the decision of canceling the tour can be taken by the guide at the meeting point. In that case the runner will be given the possibility of choosing between a refund or a postponed tour.

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Will there be refunds in case of cancelation?
You may cancel your reservation until seven days before the scheduled tour without stating any reason. Within that period you just have to send us an email, and you will be refunded. Only a 5€ tax will be charged to cover PayPal expenses. Refer to reservation terms and conditions, for detailed information.
Nevertheless we are, in any date, pleased to reschedule the tour without additional cost, if we can find an available guide.

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